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MAPA®
Management of Actual or Potential Aggression
3. Physical intervention
Adelphi Care Services Limited practices Physical Intervention as taught by MAPA®, accredited by BILD and inspected by CQC.
This includes:
Physical intervention is only to be used when all other alternatives have failed, or when there is immediate danger to the resident him/herself, other residents, staff and members of the public or property.
Physical intervention should NEVER be used in order to threaten, punish, harm or hurt a resident.
Physical intervention should only be sufficient to prevent any injury or damage taking place.
Physical intervention should be applied strictly in accordance with Adelphi Care Services Limited's policy/procedure and recorded in both report book and incident book.
Once applied, physical intervention should be discontinued as soon as can be safely considered. The length of time applied should be recorded.
Physical intervention should never be seen as an end in itself. It should be part of a process which should lead to a positive and constructive outcome.
No materials or devices should ever be used in order to restrain or restrict a resident's movements.
Any deviation from these procedures constitutes a serious breach of staff discipline and will warrant instigation of the Adelphi Care Services Limited's disciplinary process. This may require Adelphi Care Services Limited to notify CQC and/or POVA.
All staff are responsible for being familiar with Individual Resident Behaviour Management Guidelines and for only using specific physical interventions detailed in these.
For further information regarding MAPA® please contact:
Positive Options Limited
27 Regent Road
Hanley
Stoke-on-Trent
Staffordshire
United Kingdom
ST1 3BT
Customer Care Advisor:
Fiona McCarra
T: +44 (0)1782 214444
F: +44 (0)1782 214445
Email: admin@positive-options.com
Website: www.positive-options.com
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  The British Safety Council (BSC)   Adelphi Care Services Limited
8 Longbow Close, Longbow Professional Centre, Shrewsbury, Shropshire SY1 3AS
Tel. 01743 465299 Fax. 01743 466529 Email. admin@adelphicareservices.co.uk